Critical Care Registered Nurse (CCRN) Practice Exam

Which method should be used to help family members address immediate problems?

1. Verbalize the immediate problem

2. Ignore past behaviors

3. Assess the entire family's history

4. Provide vague solutions

The correct answer is: Verbalize the immediate problem

Using verbalization to address immediate problems is essential in critical care settings, especially when involving family members who may be experiencing anxiety, stress, or confusion regarding their loved one's condition. Verbalizing the immediate problem allows for clarity and ensures that all parties are on the same page. It fosters open communication, which can lead to a better understanding of the situation, helping the family to process the current crisis more effectively. This approach not only alleviates uncertainty but also encourages family members to express their concerns and feelings, creating an opportunity for support and reassurance from healthcare providers. By focusing on the specific issue at hand, healthcare professionals can guide discussions towards practical solutions and provide targeted support to the family. In contrast, ignoring past behaviors does not help resolve current issues or feelings; assessing the family's entire history may be valuable for long-term care but is less effective in addressing immediate concerns; while providing vague solutions may lead to further confusion and dissatisfaction among family members. Therefore, clearly verbalizing the immediate problem stands out as the most effective method for supporting family members during critical times.